Friday, February 6, 2009

Self-Checkout -- Your Easy Time-Saver


Photo courtesy of georgeBK
Before loading the family up in the car you might sometimes find yourself thinking , “Gosh -- I love my library so much. Too bad everyone else knows how wonderful the Tigard Public Library is as well…sometimes the checkout lines are busy and I’m in a hurry.”

Fortunately, we’ve got a great way for you to get to the head of the line. As long as you don’t have any materials that need to be unlocked (some DVDs and CDs, for example) or any holds waiting for you behind the Circulation desk, you can head right on over to the self-service kiosks and checkout your books yourself.

While the idea of handling all the work on your own might seem at first a little scary, once you try it one time there’s a 97.418% chance that you will come back to use these again and again (and you’ll probably want to tell all your friends about how tech-savvy you are too).

We’ve made the checkout process as easy as possible – just follow the picture-based instructions on the screen to get on your way. First you scan your library card and the screen will tell you all about your account including how many books you have out currently, if there’s a balance on your account, if you have Hold requests to pick up and more. After that you just put your first book down and run it under the laser scanner. Our smart machine will automatically checkout the book for you and process it for safe removal from the premises (no alarms for you)! When you’re finished just make sure you hit “print” and take your receipt with you.

Please try not to be too obvious about your joyous “line cutting” when you wave to everyone standing in line on your expedited and worry-free way out the door!

If you really miss those few minutes you used to spend chatting with our ever energetic and helpful staff at the Circulation desk, don’t despair! You can always visit our Reference librarians at the Children’s, Young Adult or Adult desks to ask those pressing questions and engage in witty banter. And don’t forget that you’ll always have a chance to stop by Circulation if you have Holds or materials that we need to unlock for you...or just want to say “Hi!”

~Darren Heiber

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